Digitalis Van Gogh
Text bots have a wide range of applications in SMS marketing. They can be used to automate or support customer service, collect feedback, confirm orders, track shipping, etc.
Typically, when using text bots for SMS marketing, you should encourage the other party to communicate with keywords, letters, or numbers representing their requests or answers.
- What would you like to order? Text “1” for Big Mac, “2” for Quarter Pounder, “3” for McDouble…